In order for everyone to have an enjoyable stay at Moonspinner, we suggest that you read the following guidelines carefully and comply as closely as possible. Please be considerate of other guests and owners.
A valid credit card number or check/money order sent two weeks prior to arrival in the amount of $500.00 is required to confirm your reservation. At check-in, the deposit automatically converts to a damage deposit and is not applied to rent. This deposit is refundable within 14 business days after departure providing there has been no damage to the unit or its contents. If you opt for our $49.00 damage protection it will cover $3,000 dollars in damage protection. $500.00 would be paid upon booking and the $500.00 will be applied towards your rent.
Winter special guest deposits will be returned once we receive all utility bills for the rental period (this could take up to 45 days from departure). Please make all checks payable to Moonspinner condominiums association, inc. Winter specials (3/4/5/6 months) rental electric allowance is $50/2 bedroom and $75/3 bedroom per month.
There is a one-time cleaning fee (plus tax) charged upon departure. Tenant is required to place all garbage in the trash chute, place all dishes in dishwasher and start cycle, strips beds of linens, place all dirty towels, wash clothes etc. In one area. If a rental unit is left in a filthy condition and/or the check-out procedures are not followed, the tenant named on the reservation will be billed a double cleaning charge.
All keys must be returned to the check-in office or left with security. Your account will not be charged unless one of the above mentioned items has occurred, or you do not follow our cancellation policy.
Please report any damages in your unit immediately upon check-in; otherwise, it may be deducted from the security/damage deposit. If damages exceed the amount of the security deposit then it must be pursued through an attorney, or if litigation ensues, you will be responsible for attorney's fees in addition to other damages recovered by agent.
Cancellation - a $50.00 cancellation fee is applied for all cancellations that occur 14 days or more prior to their check-in date. Any cancellation done less than 14 days prior to the day of check-in date will be charged the cancellation fee of $500.00. The fee will be charged on the credit card or deducted from the $500.00 deposit given at the time the reservation was made. Monthly rentals must cancel sixty (60) days prior to arrival. No refunds of rent or deposit for early departures or cancellations due to inclement weather. If there is an evacuation of the property due to catastrophic storm the daily and weekly rates will prevail for the duration ot the actual occupied stay.
Please make payment in the form of traveler's checks, cashiers' checks, money orders, visa, master card, or discover. All checks/money orders need to be mailed at least 14 days prior to arrival date so that payment can be verified. The mailing address is as follows:
The Moonspinner Condominium
4425 Thomas Drive Panama City Beach, FL 32408
*All card payments must be paid 14 days prior at: 850-234-8900
Any advanced payments will be fully refunded if reservation is canceled. Only charges due to cancellations will be a cancellation service fee of 50.00 if applicable or the forfeiture of security deposit if applicable (see cancellation policy for details). Confirmed reservations are firm through expected arrival/departure date. Winter special guests (2-6 months) are applicable to same payment policy as none winter special guests. All rentals of less than six (6) months (181 nights) are subject to sales tax. Rates, taxes and cleaning fees are subject to change without notice.
The maximum number of guests is limited to: six (6) in a two (2) bedroom unit and eight (8) in a three (3) bedroom unit regardless of age. All properties require a three (3) night minimum during "Peak" season for advance registration. All guests must be registered at the office. Management retains the right of eviction for units occupied beyond capacity. Unregistered guests are a violation of florida statute #509.
Check-in time is after 4:00p.M. Central time. Please schedule your arrival accordingly. For those arriving after office hours, you will register with security. Check-out time is before 10:00a.M. Prior approval of manager must be secured for late check-out; otherwise, an extra days rent will be charged. There will be no refunds for early departure.
Violation of this rule will result in eviction and/or revert back to weekly rate.
Pets are not allowed in any rental unit. Animals are prohibited in parks and beaches. (code 1973, sec 5.5) it shall be unlawful for any owner or other person having charge, care, custody or control of an animal to cause, permit or allow any such animal into or upon any public park of the sand beach areas between the waters of the gulf of mexico and the coastal construction line established by the state department of environmental protection. This section shall not apply to any dog trained to aid disabled or handicapped persons, when any such dog is actually being used to assist any such person.)
Management will strive to comply with all reservation request for specific units. However, due to owner changes, removal of units from the rental program, or mechanical problems, we cannot absolutely guarantee a specific unit or bedding. All units have heating/air conditioning. We cannot guarantee these or other appliances. We will do our best to have any malfunction repaired as soon as possible.
Smoking is prohibited inside of the units, walkways, stairways, balconies, grilling areas and the pool deck! If there is a smoke smell in the unit upon departure you will forfeit your deposit or pay an additional $500.00 for carpet, furniture and draperies cleanings. Smoking is only permitted at our designated smoking areas.
Our vacation rentals cater to the family. We cannot accept reservations for vacationing students. Young singles, under the age of 25, unaccompanied by a parent, will not be permitted to register and will be subject to forfeiture of deposit. Should the accompanying parent not remain with the young singles throughout the entire reservation period, eviction & forfeiture of rents and deposits paid will occur. Any reservation obtained under false pretense will be subject to forfeiture of deposit and the party will not be permitted to register.
Moonspinner property is privately owned and the right is reserved to refuse service to anyone. The management further reserves the right, at all times, to terminate the tenancy of a guest for reasons the former shall deem objectionable. If you are evicted from the unit which you are renting for failure to abide by the rules of the condominium, or for any other reason, you will not be entitled to a refund of the rents paid in advance and you will be responsible for damages to the unit or condominium property caused by you or your guests.
Moonspinner assumes no responsibility for any loss or theft of guests' personal property, or personal/recreational vehicles.
Pool hours: 8:00 a.M. - 11:00 p.M. As there are no lifeguards on duty, for your safety, we request you observe the posted pool rules, which forbid diving or jumping. Glass containers of any kind are forbidden inside the fenced pool & hot tub areal - please observe all rules posted at pool. No lifeguard on duty - swim at your own risk. We have ample space around the pool and on the beach for sunbathing. Do not leave towels on lounges in an attempt to reserve for later use. Any towels left unattended for a period of time, may be removed. Pool is heated in winter season.
8:00 a.M. - 11:00 p.M. All children under 12 years of age must be accompanied by an adult. Stays longer than 15 minutes may be hazardous to your health. No diapers permitted in whirlpool.
All cars in your party must be registered with security/rental office. Please place pass on left side of dash in order for security to give you a quick access to property. Large vehicles, motorcycles, bikes, waverunners, and boats must register with security, and be parked in 2nd row, east side, south of fence for safety and to avoid congestion. For everyone's safety bicycles, rollerblades, skate boards, & scooters are not allowed to be ridden or used in parking lot or sidewalk areas.
These rules are set forth for everyone's pleasure and enjoyment. Thank you for observing these rules and we hope that you have a pleasant stay at the Moonspinner condominiums.